Digsun
3 years agoTuning in
Old provider
Will virgin contact my old provider? There’s been no mention of them stating they will. In the meantime I haven’t officially cancelled my old providers account yet as they said virgin would do that?
thanks
Are you porting your existing phone number with your old provider to Virgin?
Yes: Only cancel TV services with your old provider. Virgin will handle the transfer including cancellation of both Broadband & Phone.
No: You must put in a cancellation with your old provider or you will have two parallel services. It might be an idea to overlap the changeover though, in case of unforeseen problems with the street ducting prior to the installation.