Outside brown virgin media cable box cover completely broken

[ollie27]

Hi there. We have just moved into a property and have the same issue. Please could we arrange someone to fix?

[Tudor]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

[Matthew_ML]

Hey ollie27, thank you for reaching out and I am so sorry to hear this about, also a warm welcome to the community.

I am going to send you a DM.

[mancgent]

the 0345 didn't give an option for the box outside the house. 

[Matthew_ML]

We have now managed to fix this 🙂