on 31-08-2024 13:14
Hi there. We have just moved into a property and have the same issue. Please could we arrange someone to fix?
on 31-08-2024 13:51
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.
on 02-09-2024 14:05
Hey ollie27, thank you for reaching out and I am so sorry to hear this about, also a warm welcome to the community.
I am going to send you a DM.
Matt - Forum Team
New around here?
on 02-09-2024 15:54
the 0345 didn't give an option for the box outside the house.
on 03-09-2024 11:42
We have now managed to fix this 🙂
Matt - Forum Team
New around here?