My outside Virgin media box has come away from the wall, the lugs where the screws are have cracked.i have managed to refit bottom screw to close the box. Please advise.
Hi Weirdchild
Thanks for posting and welcome back to the community.
I'll send a tech out to fix this for you via a PM.
If you wait here a day or two a VM Mod will pick this up and discuss with you directly. Thanks for the photo, btw !
Hi Weirdchild
Thanks for posting and welcome back to the community.
I'll send a tech out to fix this for you via a PM.
Hi Weirdchild
Thanks for joining me on PM and allowing me to sort this for you.
Please let us know how the visit goes or if you need further assistance.
Engineer has been and successfully replaced box. All appears to be working ok.
Thank you
Tricia
