Forum Discussion

doubleedge's avatar
doubleedge
Tuning in
3 years ago
Solved

Outside brown virgin media cable box cover completely broken

The outside brown virgin media cable box / cover is completely broken and come off. I am concerned about the cabling integrity to the natural elements as well as unscrupulous people who can easily cu...
box
broken
Cable
cover
  • jbrennand's avatar
    jbrennand
    3 years ago
    Post up a photo an a VM person will respond on here and arrange a fix - when they get here in a day or two
doubleedge's avatar
doubleedge
Tuning in
3 years ago

Hi John

I marked your reply as answered my query - I hope I haven't by mistake closed this ticket ??? 🙂

Ashleigh_C's avatar
Ashleigh_C
Icon for Forum Team rankForum Team
3 years ago

Hi there doubleedge 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

I am so sorry to hear that you have faced some damage to your Omnibox cover, I'd be happy to arrange for an engineer to come and resolve this for you. 

 

I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.