Outside Brown Box Broken

[georgiegall]

Hello,

Our outside brown box is broken and damaged, see images.

How do we arrange for a replacement?

Thanks

[Ilyas_Y]

Hey @georgiegall Thanks for reaching out to us on the Virgin Media forums, 👋🏼

I'm sorry to see the issues with the Omnibox. 😢
I will assist you on this and get this sorted for you.

I will send a private message for further support.

Kind regards,
Ilyas.