ORDER NOT DELIVERED

[tprronnie]

MY ORDER HAS NOT ARRIVED 

Order Ref: 17103029

Order date: 02/04/24

Services Ordered

• Broadband

Your self-install pack is scheduled to be delivered on:

Tuesday2April

between8am-6pm

Where's my self install pack?

[VM-Jon]

Hi @tprronnie 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon

[tprronnie]

one  black pod turned up was supposed to replace all my white pods I had 3 white pods so need the other 2 black pods 

[Martin_N]

Thank you for that information. They would only be able to order 1 pod at a time. 

I will private message you now to order another one. 

^Martin