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No Connector Port

Alejandro1
Just joined

Hi Everyone, just moved into a property and was sent a quick install kit, however, there isn’t actually a connector port in the Master Socket, but there is a wire coming out of the bottom but it doesn’t connect to anything I’ve been given. If someone could help that would great. Thank you!  

IMG_7123.jpeg

IMG_7124.png

2 REPLIES 2

carl_pearce
Community elder

Where does that green connector (Fibre) cable originate?

Vikki_M
Forum Team
Forum Team

Hi Alejandro1

Thank you for your post and welcome to our community.

We may need to send an engineer to complete the installation.

I will send you a private message now.

Please look out for the envelope in the top right of the page and pop back to me when you can.

Vikki - Forum Team


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