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New hub 5 WiFi pods

Noggin1966
Dialled in

Just installed new hub 5 router. All good, except my three WiFi pods are not connecting to the router. 
I get continuous flashing white lights.
Can anyone help?  
have obvs tried turning both router and pods on & off 

43 REPLIES 43

Hey Samgreg123,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your WiFi pods at the moment.

I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

Glad to hear that your pod issues have been resolved, Samgreg123 👍

Sudoku2310
Joining in

Hi,

 

I have the same issue where we upgraded from Hub 3 to Hub 5 and my wifi pods won’t connect.

spent 50 mins on the phone and they didn’t know how to resolve.

 

anyone any idea how to fix?

Hey Sudoku2310,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your pods connecting to your new hub. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L