New flat setup

[ShinrinYoku]

Hi there!

I have moved into a flat today and transferred my service to the new property, I am getting a welcome pack for self installation in a few days but I've been looking at where the cables come into the property and I'm not sure if there's anywhere I'll be able to plug my box into. I will provide a picture of what we have on the wall. I think I may need an engineer to come out. Please advise!

Thank you 🙂 

 

[carl_pearce]

We can't be sure as there is no way to determine in an image where the coax ports go to.

I spot an 'ntl' logo, however that could be the remnants of a phone line.

[ShinrinYoku]

Hi,

I think the ntl is from an old phone line.

 

[carl_pearce]

If you unscew the cover what does that grey cable terminate to?

[ShinrinYoku]

I am not currently at the property until tomorrow morning, I will take a look then and post an image here.

I appreciate your assistance.

[Matthew_ML]

Hey ShinirinYoku, thank you for reaching out and I am sorry to hear this.

Did you manage to get set up okay or are you needing some further assistance? 

[nodrogd · Accepted solution]

The NTL box shown is just a legacy phone socket, which is no longer used & was never used for internet anyway on cable systems.

There is also a communal meda outlet. If the building is internally wired it will require a VM technician to access the comms cupboard & connect your incoming VM service to the SAT 1 socket on the communal outlet. If the building is not internally wired the incoming coax may be somewhere else in the flat.

[ShinrinYoku]

Hey,

I have an engineer coming out on the 10th to assist me.

Thank you!