New entry point for virgin media broadband

[Silver5]

Hi all, I last had virgin media broadband about 8 years ago, and the connection is in the lounge, so I wanted advice that if I paid the £30 installation fee, would the installer be able to reposition it to my hallway on the same day, or would I need to contact virgin media to advise I need the connection point moving before the install date ? 
even though it’s been over 8 years I well remember it’s not a fun experience contacting virgin media over the phone to arrange these things. Thanks 

[Adduxi · Accepted solution]

If this is a “new” connection and you are present, just ask the tech to install where you want it and remove the old redundant socket. 

[Silver5]

Sorry I wasn’t clear, I have a existing point in the lounge and I wanted to have it moved to the hallway at the same time as having broadband supplied, I was last with virgin just over 8 years ago. 

[jpeg1]

Adduxi is correct. Just tell the installing technician that you need your connection in a different place.