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My hub was never delivered

anniephillips
Just joined

hi 

I’ve ordered a router which was supposed to arrive two days ago but hasn’t. I haven’t received any confirmation or tracking details besides my order reference ( I have checked my junk). I can’t get through to customer services as I don’t have an account number. 
thank you,

sos

1 REPLY 1

VM-Jon
Forum Team
Forum Team

Hi @anniephillips 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon


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