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My 3.0 hub continually has a red light despite many resets and streaming is constantly dropping out, any

tcowper
Joining in

My hub 3.0 has a continuous red light and when streaming signal continuously drops out, I hope I’ve got that right, any ideas please 

tony

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

Please confirm it’s a Hub3 and in router mode. Also please do a pin hole reset. If red LED then persists the hub will need replacing. The other problem is probably not related, but cannot be addressed until the LED problem is fixed.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Robert_P
Forum Team
Forum Team

Hello tcowper

 

Sorry to hear of the red light and connections issues, we appreciate you taking the time to raise this via the forums and welcome to the community.

 

We can see you have spoken to the team since posting, were they able to offer support and resolve the issue for you? Let us know.

 

Rob