ronnie_turner1
2 years agoTuning in
Apps continually being logged out
My parents (in their 80's and not tech savvy) are having issues daily with apps such as iPlayer, ITVx, My 5 and All 4 being logged out continually.
When trying to access again they are being asked to scan QR codes or go online to log in again. The system is not set up to help them. Quite often it means me travelling 30 miles each time they need back in to their apps.
Is there any way to resolve this issue of apps logging out daily?
Make sure that the box is always left in standby and not switched off at the plug when they go to bed, also set the box to fast start or active start to cover all bases.
If it still does it after that the box may need replacing, I have seen other posts saying they have had the box replaced for this.