Forum Discussion

Trowell's avatar
Trowell
Joining in
7 months ago

Moving router

Can someone from VM contact me to arrange moving my router from dinning room to bedroom. Thank you

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • Hi Trowell, 

    Thanks for posting and welcome to our Community Forums. 

    We'll be happy to help with this relocation request, these have a small one-off charge of £25 which will be added to your next bill.

    Ill send you a PM now so we can get this booked in if you're happy with this 🙂

    Speak soon!

    Meg