on 16-07-2024 19:49
Can someone from VM contact me to arrange moving my router from dinning room to bedroom. Thank you
on 16-07-2024 19:51
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.
on 19-07-2024 13:52
Hi Trowell,
Thanks for posting and welcome to our Community Forums.
We'll be happy to help with this relocation request, these have a small one-off charge of £25 which will be added to your next bill.
Ill send you a PM now so we can get this booked in if you're happy with this 🙂
Speak soon!
Meg