Moving box and cables

[zcmccormick]

Hi, 

I need to extend the cable that goes into the back of the box so that our TV can be moved into a different place. What is the best way to go about this? 
I also need to get hold of a replacement cover for the box on outside of house as it’s somehow gone missing and the wires are exposed. 
Any help with either of these would be a great help. Thanks! 

[goslow · Accepted solution]

Technician visit for a non-fault call out to extend the TV cable is £25. Should be able to fix the outside box at the same time.

You can phone that in as a non-fault call out or wait here for a few days for a VM forum team person to reply and deal with it for you.

[David_Bn]

Thanks for reaching out to us on our Community Forums @zcmccormick, and a very warm welcome to you!

I'd be able to have this arranged for you - check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn