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Moved to a new build and house isn’t on address finder

haneryh1
Joining in

Just moved house to a freshly built new build and can’t find the house address on their address finder, Is there anyway to speed up the process of moving as I need the WiFi for work and been burning through my data.

3 REPLIES 3

Jonny-M
Fibre optic

Does your new house have Virgin Media sockets in?

jpeg1
Alessandro Volta

Do the neighbour's houses show on the finder? If so call VM sales 

0800 052 1734

 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Zach_R
Forum Team
Forum Team

Hi @haneryh1

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear that you're having some trouble checking to see if your address is serviceable. Please respond to the private message I'll be sending to you shortly so we can take some details and have a closer look for you.

Thanks,
 


Zach - Forum Team
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