Move my main connection box

[lukesilence]

Can any of the tech bods help me arrange an appointment to move my connection box, please?

[newapollo]

Hi lukesilence 

There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

You should call  150 from a Virgin landline, or 0345 454 1111, option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.

Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit. (It might be longer due it being a bank holiday weekend)

[Alex_RM]

Hi lukesilence,

Thanks for posting 😊 as newapollo has advised, there is a £25 charge for moving equipment.

So I can help, I've popped you over a private message.

Alex_Rm