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Move and extend broadband cable

Willip
Joining in

We're doing some decorating and need to move where the cable comes into the house. How do I arrange this?

Thanks 

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

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Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Carley_S
Forum Team
Forum Team

Hi @Willip 

Welcome to the community forums. 

Just to confirm, is this the external cable you are seeking to be moved or the internal cabling?

If this is the internal cable then there is a £25 call-out charge to arrange an engineer to come and relocate/rewire your equipment. With external it's a little more tricky. 

Let us know the details of what you're requesting and if you're happy with the £25 call-out charge for the internal relocation/rewire work if that's what you're requesting.

Here to help 🙂
Virgin Media Forums Agent
Carley