Internet access denied

[Burger]

My activation date was 25th May, and after setting everything up, I called customer service and the representative said he'd manually activate it and by the end of the day it should have been working. But it's the next day, Sunday, and it's still not working. No internet. Can anyone help?

[Daniel_Et]

Hi @Burger 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you've been having 😔

I can see you've been in touch with the team since you posted. Has a resolution to this matter been put in place?

Please pop back to us at your earliest convenience.

Regards,
Daniel