Hub5
I’ve just upgraded to the1 gig internet and still haven’t got my hub 5 is there a reason why, because it states that it comes with the upgrade
Forum Discussion
9 Replies
Both the Hub 4 and 5 are used by VM to support the 1Gb Tier. I expect you will get whatever one is in stock at the time?
- Akua_A
Forum Team
Hi Steve1010
Welcome to our community forums and thank you for your query. As mentioned by Adduxi, both hub 4 and Hub 5 can support 1 gig speed https://www.virginmedia.com/broadband/existing-customer-deals/hub Are you having any issues with your service? Is there anything we can help with?
Thanks,
My download speed to the router is 1166 but to my device it’s only in the 250/450 range, is this normal or is they something wrong?
I’ve on the 1gig now for four months had another router and that didn’t work sent it back asked for some pods got the run around of why I can’t get three pods for my home , done every test possible and still can’t get any , does anyone on if I can cancel contract due to false information on they website, just wanting to no where I can go
- Ashleigh_C
I can see that you are in a private message with one of our team already, if you can pop back to them then they will do all they can to assist further with this Steve1010
Thank you.
