Hub Delivery passed it's due Date

[Aurora-94]

Hello, 
My hub was due to be delivered on 31.01.24. I have only had the first notification of delivery and have received no communication.
Could you please look into this, I'm quite anxious that my contract with my previous provider will soon be ending.

Matthew 

[VM-Jon]

Hi @Aurora-94 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon