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Hub 5 availability

Joining in

When will the new hub 5 be available? And how do you go about getting one??



Very Insightful Person
Very Insightful Person

The Hub5 is available to new higher tier customers. There is no way that existing customers can ‘request’ one, you will be provided with the appropriate hub for your tier, it may even be a second hand one.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

So even being on the gig1 service you won't be able to get it? 🤔 

I’ve been trying to get one for ages because the Hub 4 has stopped working properly. They’ve said I can upgrade to a Hub 5, but I have to pay a £35 “Activation Fee”.

really??  wow that's ridiculous ...

Community elder

Not really.

You don't 'need' a HUB 5 to get full speeds across several devices as advertised, the HUB 4 is more than capable.