How to leave technician review?

[t6rantham]

A field technician recently came and fixed an issue recently and was very kind and helpful, how do I leave a review? 

[Daniel_Et]

Hi @t6rantham 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're delighted to hear about the excellent service the engineer provided.

In order to make sure the positive feedback is brought to their manager's attention, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. 

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

You can also post a review on Trustpilot here.

Regards,
Daniel