Haven’t received router or contract

[CB92]

Hi,

I’ve received the pre contract email and my delivery date was suppose to be last Friday but haven’t heard anything since the initial email. No dispatch email or account number. I can’t find anywhere online to speak to someone regarding this or any way to confirm when it’s being delivered.

Any help please 

[VM-Jon]

Hi @CB92 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon