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External Box Relocation Due to Extension

DannyBoy1964
Joining in

Hi, we need to move our external box and cabling due to a kitchen extension. The box is currently positioned on the front of our house, but due to the extension is now in a very awkward place.

It probably only needs to move around 5 meters

Could someone please contact me to arrange this please? 

1 ACCEPTED SOLUTION

Accepted Solutions

jbrennand
Very Insightful Person
Very Insightful Person

Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - there will be a £25 charge.

A VM person will respond here but only when they get here in due course


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - there will be a £25 charge.

A VM person will respond here but only when they get here in due course


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Daniel_Et
Forum Team
Forum Team

Hi @DannyBoy1964 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to arrange this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Thank you for your support @jbrennand 👍

Regards,
Daniel

Hi @DannyBoy1964,

We're glad this has been arranged for you.

If you have any further issues or queries, please don't hesitate to contact us.

Regards,
Daniel