Forum Discussion

DannyBoy1964's avatar
DannyBoy1964
Joining in
11 months ago
Solved

External Box Relocation Due to Extension

Hi, we need to move our external box and cabling due to a kitchen extension. The box is currently positioned on the front of our house, but due to the extension is now in a very awkward place.

It probably only needs to move around 5 meters

Could someone please contact me to arrange this please? 

  • jbrennand's avatar
    jbrennand
    11 months ago

    Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - there will be a £25 charge.

    A VM person will respond here but only when they get here in due course

3 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    11 months ago

    Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - there will be a £25 charge.

    A VM person will respond here but only when they get here in due course

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)
    10 months ago

    Hi DannyBoy1964 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    In order to arrange this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Thank you for your support jbrennand 👍

    Regards,
    Daniel

    • Daniel_Et's avatar
      Daniel_Et
      Forum Team (Retired)
      10 months ago

      Hi DannyBoy1964,

      We're glad this has been arranged for you.

      If you have any further issues or queries, please don't hesitate to contact us.

      Regards,
      Daniel