Forum Discussion

Tigerpig50's avatar
Tigerpig50
Joining in
12 months ago
Solved

Damaged cable

Sorry to Hijack this post, but we are experiencing the same issue, with a poorly buried cable. Please could someone contact me to get this remedied? Kind Regards   [MOD EDIT: Post...
  • Carley_S's avatar
    Carley_S
    11 months ago

    Hi Tigerpig50 

    Welcome to the community forums 

    Sorry to hear that you've also got a concern with a cable that is laying overground. 

    We can certainly look into requesting this to be reburied at our side. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.

Carley_S's avatar
Carley_S
Icon for Forum Team rankForum Team
11 months ago

Hi Tigerpig50 

Welcome to the community forums 

Sorry to hear that you've also got a concern with a cable that is laying overground. 

We can certainly look into requesting this to be reburied at our side. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.