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Contractor Trespass and damage

jruk1981
Joining in

Good Morning,

My neighbour has recently had Virgin cable installed and this was done whilst so was away from home. The contractor has connected in front of my property and damaged my hedge and left concrete and crisp packets on my property whilst running the Green conduit through my garden.

My intention is to disconnect the cable at the pavement to prevent it entering my garden but I can see from previous complaint posts you have been able to resolve the reported issues. Is it possible you can resolve this? I would rather not leave my neighbour without service but then again I shouldn’t have  people trespassing on my property. 
My neighbour has a connection point in front of their property so this was totally unnecessary. Can you contact me to resolve?

Thanks in advance

James

2 REPLIES 2

Hosay299
Superfast

HI one of the team will message u back in the next few days. seems odd to do what they have done

i would also speak with ur next door and see why this has happended as they might need to report the issue to as could result in a lose of service down the line for a while 

John_GS
Forum Team
Forum Team

Hi @jruk1981 

Thanks for posting and welcome to the community.

Sorry to hear of this happening and I'll send you a PM now to assist further.

John_GS
Forum Team


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