Connector cable for hub 3

[jamesco77]

I recently downgraded my VM package from Broadband and TV to Broadband only. According to the Hub 3 set up video I need a specific connector cable whereas my existing set-up has a splitter. Should VM send me the connector cable and how do I order/request one? 

[nodrogd]

You can leave the splitter where it is & just disconnect the cable to the TV box. Taking out the splitter could change the signal balance & cause more problems than it solves, resulting in a technician visit being required.

[Tudor]

Yes, you could just remove the unwanted cable from the splitter, but the socket on the splitter should be terminated with a special cap to stop noise ingress.

[goslow]

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@jamesco77 wrote:

I recently downgraded my VM package from Broadband and TV to Broadband only. According to the Hub 3 set up video I need a specific connector cable whereas my existing set-up has a splitter. Should VM send me the connector cable and how do I order/request one? 

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Are you asking to swap this cable

https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcR2VLuCXQoSucQkLerjaFhnGpNY7ZGmoyASU8Titb2qPYke...

for this cable?

https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcT07xEhQU43FmlphshL45Tac_4soCjs5Xw-jw&s