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RY75's avatar
RY75
Tuning in
2 years ago
Solved

Can I connect virgin media broadband to this wall socket?

Hello I am thinking of ordering a fast broadband package with virgin media. I have checked online and it says it is available at my address and that I can do quick start. I would just like to know if the sockets I have in my home will enable me to connect to them and if I should be able to get up and running by myself or if they are outdated and I would need an engineer. One box looks like telephone with an ntl logo on and the other is unbranded and has 2 screw thread coaxial connectors coming out the bottom. (See photos) also I would be interested what speeds I could get up to with this. Thanks for any help. 

 

  • Neither of the outputs are marked, so it is quite possible the box contains a standard splitter & not a diplexer. If it is a splitter both of them will work. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    The box with the two screw connections is the one.  The QuickStart cable will push onto the TV one.  However bear in mind the cable may be disconnected elsewhere, you will not know until you plug your kit in. 

    • RY75's avatar
      RY75
      Tuning in

      Thanks for your reply. I don’t know which one of the two will be for tv so I guess I’d just have to try one and then the other if it doesn’t work? Will the cable push on or screw on coz of my threaded connectors? Thanks

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The other box is redundant now so you could remove it if you want to. The phone if you have one will plug into the broadband Hub. 

    As for speed, you can probably have up to 1Gbps if you really need it. The available speeds will show when you place an order. 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Neither of the outputs are marked, so it is quite possible the box contains a standard splitter & not a diplexer. If it is a splitter both of them will work.