on 25-01-2024 16:28
Hello I am thinking of ordering a fast broadband package with virgin media. I have checked online and it says it is available at my address and that I can do quick start. I would just like to know if the sockets I have in my home will enable me to connect to them and if I should be able to get up and running by myself or if they are outdated and I would need an engineer. One box looks like telephone with an ntl logo on and the other is unbranded and has 2 screw thread coaxial connectors coming out the bottom. (See photos) also I would be interested what speeds I could get up to with this. Thanks for any help.
Answered! Go to Answer
on 25-01-2024 19:00
Neither of the outputs are marked, so it is quite possible the box contains a standard splitter & not a diplexer. If it is a splitter both of them will work.
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25-01-2024 17:59 - edited 25-01-2024 18:00
The box with the two screw connections is the one. The QuickStart cable will push onto the TV one. However bear in mind the cable may be disconnected elsewhere, you will not know until you plug your kit in.
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on 25-01-2024 18:15
The other box is redundant now so you could remove it if you want to. The phone if you have one will plug into the broadband Hub.
As for speed, you can probably have up to 1Gbps if you really need it. The available speeds will show when you place an order.
on 25-01-2024 18:54
Thanks for your reply. I don’t know which one of the two will be for tv so I guess I’d just have to try one and then the other if it doesn’t work? Will the cable push on or screw on coz of my threaded connectors? Thanks
on 25-01-2024 18:55
Thank you for your help.
on 25-01-2024 19:00
Neither of the outputs are marked, so it is quite possible the box contains a standard splitter & not a diplexer. If it is a splitter both of them will work.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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on 29-01-2024 15:30