Forum Discussion

vickib23's avatar
vickib23
Joining in
8 months ago

Cable to house disconnected

[MOD EDIT: Personal info], Redfield, Bristol bs5 9db - cable from pole to house has become disconnected and is hanging in front of our door.

  • Corey_C's avatar
    Corey_C
    Moderator
    8 months ago

    Hi vickib23 

    Is this an individual connection to the home? If so then this will require a tech visit to the home.

    Cheers.

  • vickib23's avatar
    vickib23
    Joining in
    8 months ago

    Hi @corey_c

    yes it is an individual connection to our home - how can I get this fixed/reported?

     

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      8 months ago

      Hey vickib23, thank you for reaching back out and I am sorry to hear this.

      Let me send you a DM.