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vickib23's avatar
vickib23
Joining in
2 years ago

Cable to house disconnected

[MOD EDIT: Personal info], Redfield, Bristol bs5 9db - cable from pole to house has become disconnected and is hanging in front of our door.

4 Replies

  • Corey_C's avatar
    Corey_C
    Moderator
    2 years ago

    Hi vickib23 

    Is this an individual connection to the home? If so then this will require a tech visit to the home.

    Cheers.

  • vickib23's avatar
    vickib23
    Joining in
    2 years ago

    Hi @corey_c

    yes it is an individual connection to our home - how can I get this fixed/reported?

     

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 years ago

      Hey vickib23, thank you for reaching back out and I am sorry to hear this.

      Let me send you a DM.