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Cable runs across garden

Chrisc1992
Joining in

Hello, we have recently moved house and have noticed that the virgin media cable runs diagonally across the garden, which is going to make cutting the grass tricky.  It cant be buried as its too short. How do we get this fixed ? 

5 REPLIES 5

jbrennand
Very Insightful Person
Very Insightful Person

Are you using - or likely to - the VM service?

Take and post a couple of photos so a VM person can asses what to do.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Yes we are VM customers. Thank you for your advice, i will post pictures tomorrow 

Morning Chrisc1992,

Thanks for posting and welcome to our community 😊

Sorry to hear there's an issue with the cabling, have you been able to contact us regarding this?

If you still need help, please pop us some pictures here when you can.

Alex_Rm

Screenshot_20240608_233454_Photos.jpg

 Hello Alex plase see attached photos

Thank you for that photo. We can certainly take a look into this. 

I will private message you now to confirm your details. 

^Martin