on 02-04-2024 13:36
Hi just had virgin broadband installed
installer broke the corner of the brown box outside so no longer rainproof
how can i get a cover sent out so i can repair this?
on 02-04-2024 18:24
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 02-04-2024 21:17
I will wait for a response on here thank you.
on 09-04-2024 08:15
Hi Wharper7,
Thank you for your post. I'm very sorry to hear about the Omnibox being broken.
We can certainly look to help with this. I will private message you now to confirm your details.
^Martin