Broken outside box cover

[Wharper7]

Hi just had virgin broadband installed
installer broke the corner of the brown box outside so no longer rainproof 

how can i get a cover sent out so i can repair this?

[Tudor]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Steve9000]

I will wait for a response on here thank you.

[Martin_N]

Hi Wharper7,

Thank you for your post. I'm very sorry to hear about the Omnibox being broken. 

We can certainly look to help with this. I will private message you now to confirm your details. 

^Martin