Forum Discussion

johnmac4321's avatar
johnmac4321
Joining in
2 years ago
Solved

Broadband cable has connector fitted outside

I only noticed yesterday that my broadband cable in front of my house has been cut into and a connector fitted. The last time I looked at the cable it when straight into the house without any ...
  • johnmac4321's avatar
    johnmac4321
    2 years ago

    Thanks Tudor, I'll wait for a few days.

Tudor's avatar
Tudor
Very Insightful Person
2 years ago

Thre should be an omniboc fitted there. Call VM. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

johnmac4321's avatar
johnmac4321
Joining in
2 years ago

Thanks Tudor, I'll wait for a few days.

  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    2 years ago

    Hi johnmac4321 👋

    A warm welcome to our Community Forums and thanks for your post. 

    I would love to help you further so will pop you a PM 📩 now and then we can get an engineer visit booked to have an Omnibox fitted for you. 

    Hope to hear from you soon 😊