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Booking an engineer

Llewis1
Joining in

on ‎26-01-2024 20:41

How do I book an engineer to move where the hub comes into the house to the other side of the room, where it needs to be? 

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carl_pearce
Community elder

‎26-01-2024 20:54 - edited ‎26-01-2024 20:55

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Kath_F
Forum Team
Forum Team

on ‎29-01-2024 11:12

Hi Llewis1, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We can arrange for an engineer to visit to move the hub however there is a £25 call out charge for this. We would need to confirm some details with you in order to get this done. I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_F ✨
Forum Team

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