on 15-08-2024 20:39
I would like to book a no-fault engineer to move the router to a different spot in my home. Can somebody help me book it? Thank you.
on 16-08-2024 09:53
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
a month ago
Hey MRAV, thank you for reaching out and a warm welcome to the community and of course we can help with this.
There is a one off charge of £25 for this, however I will send you a DM now.
Matt - Forum Team
New around here?