Forum Discussion

jamesdoble's avatar
jamesdoble
Tuning in
4 years ago

Address not listed but all my neighbours have Virgin Media Broadbank

Hello, I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin...
Dg1111's avatar
Dg1111
Joining in
3 years ago

Hi,

I’m also in the same situation - every house on the street is listed, apart from the one we’re moving to in the new year, 

Any help would be greatly appreciated!

Thanks

  • Paulina_Z's avatar
    Paulina_Z
    Forum Team (Retired)
    3 years ago

    Hi Dg1111,

    Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that your property is the only one not receiving Virgin Media services!

    I'll be happy to look into this further for you via Private Message. Please keep an eye out for a purple envelope at the top right corner. I'll be in touch soon.

    Thank you.

    • Ozzyg's avatar
      Ozzyg
      Joining in
      3 years ago

      Hi,

      I’m also in the same situation - every flat on my building ( converted Victorian house) has broadband. But address checker shows my flat can’t get broadband. 

      Any help would be greatly appreciated!

      Thanks

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team
        3 years ago

        Hey Ozzyg,

        Welcome to the community and thanks for taking the time to post here on the forums. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
        Kind Regards,
        Steven_L