Forum Discussion

jamesdoble's avatar
jamesdoble
Tuning in
4 years ago

Address not listed but all my neighbours have Virgin Media Broadbank

Hello, I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin...
Tom_W1's avatar
Tom_W1
Icon for Forum Team rankForum Team
4 years ago

Hi jamesdoble, thanks for your post and I'm sorry that you're having problems getting our services.

Did you receive the PM from Jon, and has he provided you with the support needed?

Please let me know if you need any further support.

Regards

  • jamesdoble's avatar
    jamesdoble
    Tuning in
    4 years ago

    Hello. I did get a call from Jon. Helpful! 

    can you put a priory tag on the “check before install” exterior visual inspection? Keen to get cracking with rest of install without waiting 28 days 😬

     

    thanks! 

    • Zak_M's avatar
      Zak_M
      Forum Team (Retired)
      4 years ago

      Thank you for coming back to us Jamesdoble. 

       

      I am sure that John will have arrange the best dates possible to get things up and running. 

       

      Kind regards,

      Zak_M