Add an access point

[shill58]

Hi

can someone please contact me with regards to booking an access point change.

I’ve tried ringing but the options just keep forcing me to online help

many thanks

susan

[Adduxi]

Standard charge of £25 for a non fault call out fee. Just wait here a day or two for a VM Mod to pick this up and discuss with you directly.

[shill58]

Thank you.

I seem to get better responses than trying to call from the forums.

I’ll wait for a member of staff.

[shill58]

I managed to do it via phone now after going through about 6 options

[Adduxi]

Yes, it does take a couple of days for VM to respond here.  It's more a Community forum rather than a direct line to VM.  The phone is a quicker option, but it's an exercise in frustration ......   😉