on 06-05-2024 10:08
My internet cut off today morning and after many reboots, my router, which is in router mode, now says access denied. How do I fix this as I suspect community support has very limited access for this?
This is 5th month and not new connection. Did all reboot hard reset...
Any pointers pls.. Have booked a technician for tomorrow
Thanks
on 08-05-2024 11:29
Hey @Kingkk Thanks for reaching out to us on the Virgin Media forums. 👋🏼
I'm sorry to hear about the issues with the broadband connection you're having.
Has this issue now been resolved with the engineers appointment?
Let us know.
Kind regards,
Ilyas.