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wifi pods orders not arrived

saqubakram
Joining in

Hi dear 

I have ordered a pod about 3 weeks ago order number P32161. nothing arrived

Rang a week later and spoke to another guy and told him that even when the first pod is received, i will need another one as signals are poor upstairs as well as downstairs so he ordered second one for me this time order number P33595. 

Still received nothing.

Shall i continue waiting …….

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @saqubakram 

Thanks for posting and welcome to the community.

Sorry to hear the Pod has not arrived.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @saqubakram 

Thanks for posting and welcome to the community.

Sorry to hear the Pod has not arrived.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Thanks John

Great service 

John ordered the pod for me and received this am