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unable to accessvirgin site

kingfisher2
On our wavelength

unable to access virgin site on my desk top, it says site cannot be reached virgin unexpectedly closed the connection. My laptop and smart phone are perfect. The desktop is ethernet cable ,phone and laptop are wifi I  reset the hub ,it made no difference , . Hope people  understand this as I am in my 80s

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Accepted Solutions

Client62
Legend

My father will be 90 in Feb, no need to feel alone on the inter-web.

This is the link I use for the VM Account : https://www.virginmedia.com/my-virgin-media

Does your desktop work on other non VM sites like BBC Sport : https://www.bbc.co.uk/sport    





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6 REPLIES 6

Client62
Legend

My father will be 90 in Feb, no need to feel alone on the inter-web.

This is the link I use for the VM Account : https://www.virginmedia.com/my-virgin-media

Does your desktop work on other non VM sites like BBC Sport : https://www.bbc.co.uk/sport    





thanks for that I dont have non vm sites like bbc sport 

have tried the link . messagee said  , error FSB50 

goslow
Alessandro Volta

The FSB50 error has lots of past mentions on here

Is the problem happening specifically when you try to log in to VM?

Can you access the VM website (without logging in)?

https://www.virginmedia.com/

unable to log in to VM and cannot  access vm website

thankfully virgin media have sorted my problem out. Thanks for your excellent service