how to disable 5ghz band on a hub5
I need to disable the 5Ghz band to allow set up of my 2.4Ghz smart plug for table lamps. I have logged into the hub but the disable button is greyed out. I have taken this up already with Virgin tech...
Forum Discussion
You shouldn't need to disable 5Ghz to set up a 2.4Ghz only device. If the device doesn't support 5Ghz it can't see the 5Ghz network and will pick up the 2.4Ghz network instead. Even if they have the same name that doesn't matter, the 5Ghz network doesn't exist as far as the device is concerned.
I have various TP-LInk smart plugs and bulbs that are 2.4Ghz only and the 5Ghz network doesn't bother them.
Sounds easy but the device has to be set up via my android phone using the 'smart life' app. This says you have to switch your phone to only connect to your 2.4 band. Can't do that on the phone unless of course each band has a separate WiFi name.