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ac/dc adapter is faulty

James51
Joining in

on ‎05-07-2024 17:58

hi there I'm looking for some help/information. my wifi router's ac/dc adapter is faulty and has a loose wire when I move the router. how would I get this replaced?  any help is very much appreciated...James 

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎05-07-2024 20:00

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Tom_W1
Forum Team
Forum Team

on ‎08-07-2024 10:40

Hi @James51 thanks for your post although we're sorry to hear of your concerns.

If you still need help with this, please expect a PM from me to arrive shortly and respond directly when you can!

Many thanks

Tom_W
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