Wifi boostersnot connecting to hub3

[Rydingh]

Last week my wifi booster was flashing red and not connecting to the hub3.

Tried reset, new cable  moving sockets etc didn't work. Virgin sent me replacements the old white Boosters  they have the same problem. I had a reply to a previous post saying the new Boosters were not registered to my account. I don't know what this means. Can anyone help please. Thanks

[Gareth_L]

Hello Rydingh.

Welcome back to our community.

Sorry it's not on better terms though.

We can take a look at the Pods from here for you.

If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Gareth_L