WiFi boosters needed?

[ANNELIESEB]

Just got an email about guaranteed speed of 20mbps and my WiFi is not doing that. Does anyone know how to claim the free boosters? 

[SalmonBuddie]

I got the bands sorted out but I still can't get the app to connect to the server. Don't want to try the pod again until that's been sorted.

[Ashleigh_C]

Thank you for popping back @SalmonBuddie to confirm, are both bands connected now as one and the Hub is in router mode? 

[SalmonBuddie]

Both bands connected but with separate names and Hub is in router mode.

[Ayisha_B]

Have you tried deleting and reinstalling the app? @SalmonBuddie 

[SalmonBuddie]

First thing I did, no joy.

[SalmonBuddie]

This is the message I get, even after clearing cache/data

 

[Robert_P]

Can you try reverting the band names back and see if this helps resolve the issue SalmonBuddie? All of the SSID's and passwords matching is the best way for a seamless connection wirelessly.

Rob

[Alex_RM]

Hi SalmonBuddie,

Thanks for posting, and sorry to hear you've had some difficulty in arranging a WiFi pod, so I can take a closer look I've popped you over a private messsage.

Alex_Rm