Forum Discussion
Hi padcontrol
The wifi pod is working fine with my hub 5.
However, once you receive the pod(s) you should be aware of the following requirements for the pods to work with any of the VM hubs.
The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
Channel Optimisation must be left on
The SSIDs must be the same and broadcast enabled
The SSID must be password protected
The Passphrases of the SSIDs must match
As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home.
I got a pad last week and thought that it had switched off my 2.4 Ghz network; the networks were named VM1234 & VM1234 2.4 (not their real names!) and, after switching the pad on, I could only see the first of these and my kit on the 2.4 network stopped working.
If I'm understanding your post correctly, the pad has somehow merged the two separate IDs into just the one and (obviously) the 2.4 devices can't connect because the network name has changed. To get the pad to work properly then, I'll need to plug the pad in, let it amend the SSID names again (I reinstated the separate names), then reconnect the 2.4 kit to the VM1234 network?
I would've used the VM Connect app to help me out with this but I keep getting this message:
- SalmonBuddie10 months agoJoining in
Forgot to ask, any idea how to fix this?
- David_Bn10 months agoForum Team
Thanks for reaching out to us SalmonBuddie, and a very warm welcome to our Community Forums!
Sorry to hear of the issues you've been experiencing with the services since the Wi-Fi pod has been connected.
Can you please confirm if this is still ongoing, or if this has since been resolved?
Are you currently able to connect to both bands and the Wi-Fi pod also?
Thanks
David_Bn
- SalmonBuddie10 months agoJoining in
I got the bands sorted out but I still can't get the app to connect to the server. Don't want to try the pod again until that's been sorted.
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