2 weeks ago
Unable to connect in my I pod with the connect app can you assist please
VM may need to pair the VM Pods with your VM Hub.
Hi they did that when I first had the pod and everything was working ok with a good signal now I can’t get anything
Is this a situation where a VM Pod has stopped working with a VM Hub 4 ?
No using a hub 5
a week ago
Thanks for the reply @malcolm01 on the VM forums. 👋🏼 Is the pod showing any signs of overheating or any noise? Are there any lights flashing on it? Let us know and we can go forward from there. Kind regards, Ilyas.
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Hi no flashing lights, no noise but may be a bit hot
Hi @malcolm01
Thanks for coming back to us. Have you got any VPN's on your device at all?
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Wednesday
Hi what is vpn,s
Apple Relay is a VPN and now it is often enabled by default
