Wi-Fi pod flashing blue
After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. I’ve tried resetting the hub, switching off pod...
Forum Discussion
John_GS
Forum Team
Forum TeamHi Scousedicko
Thanks for coming back to me and letting me know. I have contacted a colleague with this for help, to ensure we either can remove the faulty Pod or just send a further 1 to replace it.
I will be in touch when I know more.
Kind regards,
Hi,
I'm having exactly the same issue, I've tried all the recommended solutions but can't get it to connect. It's in the death cycle of flashing green first, then blue flashing after a minute or two, then stops restarts again after a minute or two. The app doesn't recognise the pod neither.
Not sure what to do, even I've factory reset the Hub 4 but not helped.
Any advice is appreciated. Thanks.
- Carley_S
Hi Ozilala
Welcome to the community forums.
Sorry to hear that you're having issues with your WiFi pods connecting at this time. We are aware of some issues surrounding the WiFi pod connection and not being visible on the connect app. The team are working to resolve this as soon as possible for those customers affected.
Just to confirm, have you moved the pods into the same room as the router into a main socket to see if the pods connect? The flashing should stop after 15 minutes.
Let me know if this has worked or not, and if not I will flag that you are also experiencing the known issue to the team.
Thanks for your message @Carley_S
Yes they were less than 2 meters apart from each other for more than 24 hours. No change of the cycle of lights, failing to connect and restarts again.
Thanks
