Wi-Fi boosters - ordering?

[Ingramanita]

How do I order a Wi-Fi booster. I’ve tried following the steps online, then asking to live chat to someone but the link won’t allow me to do the live chat.

i live in a 1 bedroom flat and have very poor signal in every single room. This is awful considering I upgraded from a low package to a considerably high one last week 

[MOD EDIT: Subject title changed for clarity]

[jbrennand]

See if anything is of help in this reply from newapollo here...

https://community.virginmedia.com/t5/Networking-and-WiFi/Wifi-Max-learn-more-link-not-working/td-p/5...

[Cardiffman282 · Accepted solution]

Was there any suggestion from customer services that upgrading your broadband speed would somehow improve the WiFi in your home by any chance?

If so cancel the upgrade during your 14 day cooling off period. 

[Martin_N]

Hi Ingramanita,

Thank you for your post and welcome to the community. 

Have you been able to order a WiFi pod yet? If not, we can assist with this.

^Martin